Pair of Personalised Marble & Wood Coasters and Gift Box | Personalized Wedding, Engagement, New Home or 5th Anniversary Gift

1. Shipping Information

• All orders are processed within 2–5 business days (excluding weekends and holidays). Delivery Time = Processing Time 2–5 days + Shipping Time.
• Orders can be cancelled or modified within 4 hours after being placed.
• The above time frame applies to standard shipping methods.
• You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Rates & Delivery Estimates

We offer worldwide shipping with estimated delivery times as follows:

Please note:

1. More than 97% of packages will arrive on schedule. However, there may be occasional delays caused by severe weather, customs inspections, or incorrect shipping information. Don’t hesitate to contact us if this happens.
2. If you’d like to request express shipping, please contact our Modify or Cancel Order Center.
3. For modification orders, production time may be extended by 1–2 days.
4. For deliveries to P.O. boxes, please ensure your address includes a full 4- or 5-digit ZIP code.
5. Tracking information will be sent to your email once your order is ready for dispatch.
6. Please ensure all delivery information is correct. Incomplete or incorrect details may cause shipping delays or return-to-sender issues. Customs clearance can also result in additional delays.
7. Be sure to provide your full and accurate address. Packages returned to us due to incomplete addresses cannot be re-shipped without additional postage fees.

Most packages (97%) arrive on time. Orders sometimes arrive later than estimated due to:

• Incorrect or incomplete address
• Missing apartment, building, or floor number
• Severe weather conditions
• International customs inspections

If your package does not arrive within the estimated timeframe, we will offer a RESEND or REFUND upon your request. Please email us at support@thercraftsstore.com and we’ll make it right!

3. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.
• You can track your order using the link provided in your shipping confirmation email.

4. Customs, Duties & Taxes

• International orders may be subject to customs duties, taxes, or import fees.
• These charges are determined by your country’s customs policies and are the customer’s responsibility.
• We recommend checking with your local customs office for details before placing your order.

5. Shipping Restrictions

• We do not ship to P.O. Boxes or military addresses (APO/FPO/DPO).
• Certain remote areas may experience longer delivery times.

6. Lost, Stolen, or Damaged Packages

• The R Crafts Store is not responsible for lost or stolen packages once marked as delivered.
• If your package is lost during transit, please contact us at support@thercraftsstore.com for assistance.
• If your package arrives damaged, please contact us within 48 hours with photos of the damage so we can assist with a replacement or refund.

7. Contact Us

If you have any questions about shipping, please reach out to us at support@thercraftsstore.com.

Materials: Wood, Marble

🌿 Personalised Wooden & Marble Coasters Collection 🌿
Where style meets function. Our handcrafted coaster sets combine the natural warmth of solid wood with the elegance of marble, creating timeless pieces that protect your surfaces while elevating your décor. Each coaster can be personalised with names, initials, dates, or thoughtful messages, making them meaningful gifts for life’s special occasions.

✨ Features

• Crafted from eco-friendly hardwood and premium marble

• Available in round, square, or hexagonal designs

• Personalised laser engraving with custom designs, names, or dates

• Sold individually, in pairs, or as sets (optional gift box or holder available)

• Durable, elegant, and suitable for both everyday use and formal settings

🎁 Perfect For

• Stylish additions to dining, coffee tables, or home bars

• Weddings, engagements, and anniversaries (especially 5th “wood” anniversary)

• Housewarming or realtor closing gifts

• Bridal showers, couple gifts, and family keepsakes